FAQs
01
how much are the ticket assistance fees?
ticket assistance fee for Philippines or local events depends on the demand and target seat but most likely ranges from 300 to 1700. For international events it depends also on the demand but most likely will range from 25 usd to 35 usd.
03
what if we secured our tickets by ourself first, is the assistance fee refundable?
assistance fee for this situation is still half non refundable.
02
is the assistance fee refundable if failed to secured?
​assistance fees are half refundable if failed to secured. please note that this still vary on the event demand, we sometimes put our ticket assistance in non refundable as we hire more people to cater clients.
04
will you use our account to secured ticket/s?
yes, we always use our client's account
05
do we need to provide membership code if we want to avail on membership pre-sale?
yes, you need to have your own membership code to avail the pre-sale. WE WILL NOT PROVIDE IT.
07
where can we see your proofs?
please check pinned post for our proofs or #ishsecured
06
what are the basis for your slot sequence?
first to pay half of ticket assistance fee = first to secured. we will not accept any additional payment just for you to be prioritized, we value our client's effort.
08
do you have admins who will help you?
yes, we are a team here
09
where can we see our ticket assistance slot sequence?
you can access it on our google sheet, please refer to our site.
11
what are your mode of payment?
gcash, maya, seabank, gotyme, wise, and paypal (+7% fee and should be sent through friends and family)
10
what if we do not have telegram account?
if no telegram account, we will update on twitter dms
12
do you sell extra tickets?
we do not sell extra tickets, all purchased tickets are for our clients only.